Early recognition of the sick patient is to be encouraged, throughout our health care services to ensure the care received is appropriate to the illness. Front line staff booking in and monitoring busy waiting rooms need the knowledge on recognising the unwell or deteriorating patient to ensure urgent care is summoned if required.
This course is aimed at GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.
The Richmond Training Hub supports multiprofessional primary care workforce development and transformation. Funded mainly by Health Education England (HEE) we do this by co-ordinating training as well as undertaking various pilots and initiatives to test new ways of working.
We have successfully been able to support our Paramedics, in embedding their
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